Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from humbyorganics.com (the "Site").

1. Personal Information We Collect

Device Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect information about the pages you view, referring websites, and interactions with our Site. We refer to this data as "Device Information."

We collect Device Information using:
- Cookies: Data files placed on your device, often with an anonymous unique identifier. For more details, visit All About Cookies at http://www.allaboutcookies.org.
- Log Files: Track actions on the Site and collect IP addresses, browser types, ISPs, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that monitor browsing activity.

Order Information
When you make a purchase or attempt to do so, we collect:
- Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- We refer to this data as "Order Information."

When we mention "Personal Information" in this policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:
- Process payments, arrange shipping, and provide invoices or order confirmations.
- Communicate with you regarding your order.
- Screen for potential fraud.
- Offer marketing and promotions based on your preferences.

We use Device Information to:
- Improve Site functionality and user experience.
- Assess marketing and advertising campaign success.
- Monitor the Site for potential security risks.

3. Sharing Your Personal Information

We do not sell your personal information but share it with trusted third parties to help us provide services.

Examples include:
- Shopify (eCommerce platform) – Read Shopify's privacy policy at https://www.shopify.com/legal/privacy.
- Google Analytics (site tracking) – Read Google's privacy policy at https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
- Marketing Platforms such as Facebook, Google Ads, and Klaviyo.
- Payment Processors such as PayPal, Stripe, and credit card providers.
- Shipping and Fulfillment Providers such as warehouse and courier services.

We may also disclose Personal Information to comply with laws, respond to legal requests, or protect our business rights.

4. Behavioral Advertising

We use Personal Information to serve you relevant ads. To understand how targeted ads work, visit the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

To opt out of targeted ads:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- General opt-out: Visit the Digital Advertising Alliance at http://optout.aboutads.info/.

5. Do Not Track

Some browsers send "Do Not Track" signals. We do not alter our Site’s data collection in response to Do Not Track signals, but we honor opt-out requests where required by law.

6. Your Rights (GDPR and CCPA Compliance)

If you are a European or California resident, you have the right to:
- Access personal data we hold about you.
- Request correction, updates, or deletion of your data.
- Opt out of data collection for marketing purposes.

If you would like to exercise these rights, contact us at hello@humbyorganics.com.

Additionally, if you are a European resident, note that your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

We keep Order Information for our records unless you request deletion. However, for tax and legal purposes, we may need to retain certain data.

- Marketing Data is kept for up to two years or until you unsubscribe.
- Order Records are retained for at least five years for tax compliance.
- Support Requests are retained for twelve months after resolution.

8. Business Transfers and Mergers

If Humby Organics is acquired or merged with another company, your Personal Information may be transferred to the new entity to continue providing services.

9. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect data from children under:
- 16 years old in the EU under GDPR.
- 13 years old in the US under COPPA.

If we discover we have collected data from minors, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Email: hello@humbyorganics.com
Mail: Humby Organics
Re: Privacy Compliance Officer
Zero Waste Cartel, c/o Masonhub, 175 Logistics Drive, Suite 100, Hanover Township, Pennsylvania 18706, USA.

This revised policy ensures compliance, clarity, and legal protection while maintaining a customer-friendly approach. Let me know if you need further refinements.